Service Desk Mitarbeiter:in

Job Description:

Your tasks:

• User support
• Support with ticket system implementation
• Consultancy for electronically supported tests
• Function and user tests

Your profile:

• A-Level-Diploma or equivalent qualification (e.g. Apprenticeship/training, relevant work experience, additional training)
• Good general IT skills
• Very good knowledge of German and English
• High level of service and customer orientation
• Good communication skills
• high resilience in stressful situations
• high reliability

Our offer:

With us, you can expect exciting tasks, flexible working hours, a family-friendly working environment, attractive training and development opportunities, a paid lunch break, a meal allowance and much more.

https://www.uibk.ac.at/en/career/additional-benefits/

For this position in job group IIIa, a minimum gross salary of € 1.350 per month (14 times)^* is stipulated in the collective agreement. Your actual starting salary will depend on your previous experience and will increase over the course of your employment.

^*as of 2025

20.04.2025 stating the code PERS.Abt.-15032

Contact:

If you have any questions about the tender, please contact:

The University of Innsbruck emphasizes equal opportunities and diversity in its personnel policy.

The University of Innsbruck strives to increase the percentage of women and thus expressly encourages women to apply. This is particularely true for leading positions and scientific job offers. In case of underrepresentation women with the same qualifications will be given priority.

Following Austrian disability legislation, qualified persons are strongly encouraged to apply.