Service Desk Mitarbeiter:in

Job Description:

Your tasks:

• User support
• User documentation, training and public relations work
• Ongoing improvement of service processes
• Carrying out administrative tasks in the area of IT services
• Function and user testing

Your profile:

• A-Level-Diploma or equivalent qualification (e.g. Apprenticeship/training, relevant work experience, additional training)
• Good general IT knowledge
• Very good knowledge of German and English
• High level of service and customer orientation
• Good communication skills
• High resilience in stressful situations
• High reliability

Our offer:

With us, you can expect exciting tasks, flexible working hours, a family-friendly working environment, attractive training and development opportunities, a paid lunch break, a meal allowance and much more!

https://www.uibk.ac.at/en/career/additional-benefits/

01.01.2025 stating the code PERS.Abt.-14735

The University of Innsbruck emphasizes equal opportunities and diversity in its personnel policy.

The University of Innsbruck strives to increase the percentage of women and thus expressly encourages women to apply. This is particularly true for leading positions and scientific job offers. In case of underrepresentation women with the same qualifications will be given priority.

Following Austrian disability legislation, qualified persons are strongly encouraged to apply.